Outsource Your Business Network Security and Management Needs
Managed Intrusion Prevention and Detection
Parsec Data Management’s Managed Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) Services are designed to protect against attacks that originate from both outside and inside of the network.
It is a critical component of protection that every company should have implemented within their environment(s).
Managed IPS And IDS Capabilities
Our Managed IDS and IPS Services utilize industry-standard signature and behavior-based network intrusion detection and protection devices that can provide shared and private instances to proactively protect against threats that may be targeting customer services deployed within co-location, managed cloud, or managed internet environments.
The Managed IDS and IPS Services can be deployed in both shared and private configurations.
Providing Compliance and Peace of Mind
Parsec Data Management’s Managed IDS and IPS Services provide fully managed, highly available, N+1 industry-standard technologies that incorporate active threat detection and suppression based upon signature, rules, and global correlation.
The services may be deployed as a virtualized or hardware-based solution.
This solution covers a wide range of regulations, such as PCI requirements, SSAE 16, and NIST, and protects against many different types of attacks like SQL injections and DDoS.
The Parsec Managed IDS and IPS Services include a monthly statement of attacks, threats, and remediation recommendations. Additionally, Parsec Data Management provides technical support and consultation solutions for these services.
We can also enhance and complement your internal resources with services from our value-add community of System Integrators (SIs) and Value-Add Resellers (VARs).
Managed Firewalls
Firewalls are a required component of any business network. When properly configured, firewalls control what traffic is or is not allowed access into your private network.
They are high-end, complex devices that require management by a team of highly skilled network security professionals with the necessary infrastructure and tools to configure, monitor, and manage these devices properly.
Built upon industry-standard, stateless firewall devices, Parsec Data Management’s Managed Firewall Services provide shared and private firewall instances to insulate and ensure proper network access control to customer equipment deployed in the colocation, managed cloud or managed internet environments.
Shared Firewall
For Shared Firewall needs, Parsec Data Management’s Managed Firewall Services offer a fully managed, highly available, N+1 industry-standard firewall that incorporates site-to-site and remote access tunneling.
The firewall resides in a virtualized solution environment.
Private Firewall
When a Private Firewall is required, Parsec Data Management’s Managed Firewall Services offer choices of fully-managed, semi-managed, and non-managed, highly available, N+1 industry-standard firewall that incorporates site-to-site and remote access tunneling. The firewalls may be a virtualized or hardware-based solution.
Parsec Data Management’s Managed Firewall Services are complete with a solid foundational network (N+1 routers, switches, and firewalls) and connectivity through vendor-neutral fiber optic options.
Additionally, Parsec Data Management provides technical support and consultation solutions for the Parsec Managed Firewall Services.
We can also enhance and complement our internal resources with services from our value-add community of SIs and VARs.
24/7 Monitoring and Reporting
We have a finger on the pulse of our data center 24/7/365. Parsec Data Management collects an extensive database of information on key business drivers, such as bandwidth usage, potential DDoS attacks, server load, and environmental controls.
This information is gathered and processed continuously to ensure that your technology environment is safe and secure.
We provide many types of reports to help our customers manage IDS/IPS, firewalls, bandwidth usage, power status, environmental controls, etc.
Parsec Data Management provides regulation-mandated reports to make it easy for you to remain compliant and know that your data is protected.
Remote Hands
Our technicians can perform simple troubleshooting or maintenance tasks 24 hours a day, seven days a week, 365 days a year.
Parsec Data Management’s Remote Hands service assists clients by performing basic functions to their equipment upon request.
Remote Hands service helps you maximize operational uptime and reduce costs by eliminating the need to dispatch your own technical personnel to Parsec Data Management’s facility just to perform basic tasks.
Remote Hands services are performed strictly following the client's instructions, and the client is responsible for any implications of the requested activity.
Parsec Data Management is not responsible or liable for any damages or losses that may occur due to the activity requested by the client.
Clients may request scheduled or unscheduled remote hands support 24/7.
Services Provided
Basic Remote Hands Support
- Rebooting or power cycling equipment
- Connecting an external device to the client’s setup
- Resetting a frozen remote session
- Requesting to check physical network connectivity
Smart Remote Hands Support
- Plugging into a console port for remote management by the customer
- Logging into the client’s server
For emergency and short-notice requests, our response time is as follows:
- During business hours, we will respond within 30 minutes of the request.
- During non-business hours, we will respond within 2 hours of the request
We have a ticketing system that automatically alerts our support staff, so just send an email to support@parsecdata.com. This can be used for everything, from remote hands to adding resources to your environment.
Project-Based Services
Design. Implementation. Ongoing Support.
Parsec Data Management’s technology resources can be engaged with your team to ensure that your technology needs are maximized. We can help you design the best solutions for your hosting, colocation, managed services, and cloud requirements.
We can then work with you on the implementation and testing phases. Further, our 24/7 support team is here to provide you with our Montana-based, customer-centric services.
If your technology needs to be more advanced, Parsec Data Management’s community of stellar SIs and VARs can be engaged. They have knowledge and solutions across vertical industries and technology solutions.
